Shark AV911S EZ Robot Vacuum with Self-Empty Base, Bagless, Row-by-Row Cleaning, Perfect for Pet Hair, Compatible with Alexa, Wi-Fi, Gray Everything ElseLive viewers eye icon

We have 3 dogs and there was hair in corners and along the edge of the wall constantly, and they would also track dirt in all the time. It always looked like the house was dirty unless you vacuumed everyday. The robot manages to keep the entire place looking decent.It actually improved our mood because you’re not coming home to piles of hair and dirt poking out of the corners.We have 1400 sq ft on the main floor where the robot is and we empty the main cannister about once every week or two. The robot returns to empty about 3-4 times during it’s cleaning cycle (set to extra emptying due to dog hair). I would not like the regular robot that doesn’t have the cannister, it would likely not do the job for us. It takes about 2-3 hrs to do the entire floor including returning to base to charge when needed.Now for the slight negatives:1. It tends to get a little stuck every few days on our dog beds sometimes although it’s nice that it can actually climb onto them and clean them too usually (they’re the giant pillow type not mattress or walled type).2. This version has a brush roller, I wish I had known about/seen the rubber roller as the brush does pick up the hair quite a bit, but I tend to only have to clean it out once a week or so.3. The cleaning pattern seems a little non optimal and it sometimes tends to go over the same area multiple times.4. Tends to close doors behind it so it can get stuck in a room, especially if the door is slightly balanced such that it closes easily, not sure what any robot could do about this. We’ve tied back the doors it happens to the most.Wish list:1. Ability to see the robot’s location on the map it creates on your phone. To find the robot you can use the app and it will make noise so it’s not imperative, and if it stops for some reason it sends a notification.2. Ability for the robot to detect that it is stuck in a room and send a notification before it gets low on battery.3. Replacement brush with the rubber brushes (might be able to haven’t really checked yet).

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 I ordered Model #AV1002AE, but what was delivered was Model #AV1102ARUS. I did a search on the internet for Model AV1102ARUS and found absolutely nothing. Anyway, I called Shark and they told me they were the same Robots, so I thought I would give it a try.I am extremely happy after 3 days of owing it. I have read review users having problems with it mapping their homes. My home is 2000’+, and I had NO problems. I believe the trick is you can help it finds its way around your home by turning on all the lights! It needs to see the ceiling! Help it out! Turn on your lights, even if it is daylight outdoors! Trust me! It works! After one run, it mapped my home, and it let me assign rooms, no problem. I have an iPhone, the app is on, and it allows you to assign NO-Go Zones. I read complaints of it being noisy while cleaning! Not so! Now I did upload a video of it cleaning, and my iPhone amplified the sound. It is not really that noisy. This Robot when cleaning tries it best to get every nook and cranny! I have had no problems with it getting stuck. Hey, it evens gets under my bed! My regular vacuum cannot do that. It has NO problem finding its way back to the base to unload the dirt! My home has tile and carpet.1. After unboxing it, let it charge up completely!!! It will take a while, just be patient!2. Turn on all your lights. Now, let the Robot run on ECO mode!!! ECO! ECO! Did I mention ECO Mode?3. If you have pets, I suggest you have it return every 30 minutes to dump. There is a setting for this on your app.

This thing is the bomb!I had one of the early Roomba’s but just never used it… too hard to clean, the dust cup was tiny, and impossible to clean the bristle roller thing.Not this one!I love everything about this little guy, especially how he takes himself back to the dock and empties himself and the goes back to work. My floors and area rugs have never been cleaner.All I have to do is pick up a few things, (like the cat bed, stuff like that I want the floor cleaned under,) let him do his thing until he’s done… then he goes back to sleep until the next time.Oh yeah… works with Alexa.I named him Oscar.Just love him!

I read a lot of web sites and watched comparison videos researching a robot vacuum just as everyone else does. Shout out to vacuumwars.com they put a lot of products through controlled testing, truly measuring apples to apples performance between different models. I was drawn to the Shark mostly because we have a Shark upright and it has performed very well for us. My decision was down to the Roomba i7 or i9 and the Shark. The concern I had was we have 2 English Mastiff’s and they shed a lot all over the place. The vaccumwars review and testing of the roller wheel not clogging as much as other models is what sold me, along with the price savings over the Roomba’s. While setting up the Shark it offers a 30 minute clean cycle and recommends for people with pets, it has been a perfect option. Shark will run for 30 mintues, return to the dock, empty and go back out (or recharge then redeploy) to clean more. It’s disgusting but you’ll see an example of the pet hair it collected over several days/runs and how little remained on the rollers. Given the amount it was able to collect and empty I feel the few strands on the roller are not an issue. Tip for anyone setting up the app on your phone, be sure to go into Settings and enable the Recharge and Resume and Evacuate and Resume features. Test reports for the battery life weren’t as good as some other models but it’s irrelevant since it will recharge itself and the battery is more than enough for a 30 minute run cycle as I have it set to.

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 So my first robot vacuum was an original iRobot Roomba many years ago prior to this auto-dump tech. I loved that thing and it still works to this day, however obviously its nearly daily use maintenance was too much for me to do each time. FFWD to now: I live alone with a boxer dog and am gone to work each day so my home’s floor was just too much for me to be able to maintain. I decided to invest in a new tech auto-dump technology robotic vac, which would be perfect. Nutshell: after much research and my great experience with iRobot, I decided to order up their latest and greatest, and at “greatest” cost. Supply chain issues delayed delivery for a month, okay, got that. After a month, emailed company just to simply get an update. Did this four or so times over the following month. I received zero, absolutely zero responses, to my utter surprise. Placed two phone calls in to their customer service, and each time after on hold for 45 minutes, I gave up. I was willing to wait – but…. Their product originated in development from the USA, by higher ed students originally afterall. Wellll, suffice it to say I experienced the outsourcing effects of their company. To cancel, I ended up having to go to the lengths of changing my credit card number, updating auto-charges from other providers on that account and it was THEN that I FINALLY heard back from iRobot. Who would want to invest $1300 in a device with zero company customer service response after 4-6 or so tries? Not me. So saddened to see yet another great company to sail off our lands. So I decided to give Shark a try at half the price-I have some of their appliances which have been great. First delivery didn’t go well, and that’s because I didn’t pay attention to the exact model AND the seller. It arrived, I set it up, and the battery would not take a charge. Turns out it was a “previous” model – obviously had sat on some shelf for who knows how long. Returned, and Amazon covered my back on this. More research showed me that that unit wasn’t the current model. I decided to order this one which at this time is the CURRENT model, and sold THROUGH Amazon, fully returnable. I can not say enough about this little critter! It’s just amazing! This robot vac has made a huge difference to my home. I don’t really understand the other reviews’ complaints about it’s vacumming “noise” be it while operating or on its base in sucking out the bin. It’s absolutely no louder than my wired Dyson unit while “sounding like an airplane taking off,” for all of less than 10 seconds. To me, the freegin louder it is, the better it’s cleaning out the robot! I launched it without even preemptively vacuuming my home- it worked hard and it took a few good cleaning out’s to get it more leveled out and that’s on me. I made a few changes to my home physically and reset its map by deleting the map (put my couch up on hockey pucks for access-it’s about 3.5″ tall). It’s now re-learning my home and doing a fantastic job after several runs! I can add “high traffic ‘rooms’ ” or areas layed over the top of overall rooms. Contrary to other reviews I’ve read, probably earlier ones, you can add rooms and name them to your use- I’ve overlayed “rooms” over larger “rooms.” I love this thing! I can’t believe it’s only been a month of use – I’ve used the crap out of this thing. No issues and very adaptable. The only thing I look forward to is to be able to program more than one program. You can currently program one session- per day, per week, every each day of your choice, but of your selection of rooms identified including all of the rooms. Can’t do an additional sub program of, say, “high traffic areas,” which I’ve added as additional “rooms.” I’ve read that is coming in future software updates. iOS WiFi connectivity is great. Map views when swiping give you more than one historical map of effected coverage. At half the price, “customer service” response remains to be seen (I’ve not had to), I would recommend this unit. Just make sure you look at current models, and not the older very similar looking models. As with any robotic vac, I’d recommend a home, or shop-use air compressor with regulated output to soften as needed for blowing out all as needed. I also found some great video reviews online that taught me a lot about this model line- very similar responses. By design, one can tell older vs newer units simply by how its dump cannister is designed. The map image I am attaching is one of its first runs of learning, and you can see it did a really good job of coverage for its first attempt. Smaller home in my case but numerous areas-after which I edited rooms, areas and overlayed high traffic areas as additional rooms for double-cleaning. It’s been great once my home floor condistions leveled out and the robot can easily cover all areas. Not hard at all- give it a whirl! Hope this helps some. r-